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I want to thank you for your prompt service and computer expertise today–Vitaltech is hands-down the best computer repair company I have ever used. When I emailed on Sunday morning for help, I never imagined I would get a response within an hour, and I certainly never dreamed a technician would come to my home shortly thereafter to diagnose and fix our laptop problem. Your ability to listen and respond quickly was remarkable. VitalTech offers an incredible combination of customer service and computer expertise.
Thank you so much.
-Mary Ann Sack, Potomac Maryland.
We cannot begin to thank you enough for the wonderful services you provided our Arizona based small business while we were pursuing business in Washington, D.C. While we were devastated to find our computer hard drive had failed while in route to D.C., we were lucky enough to find your company via a hectic Google search while crying in our hotel room, and even luckier to get same day service from a smart stranger in a strange town! You certainly saved the day (and our ever important business trip to D.C.) when you were able to recover our hard drive data quickly and economically! We would not hesitate to recommend you to any one else in need of “saving” and hope this testimonial will give potential customers confidence to work with your company in the future. Thanks again! You will always be known as our D.C. savior!
-Jessica M. Brock, AZ.
I just purchased a new HP and only a week later I had dropped it and broke the screen. Looked around online and found VitalTech. Called them and we arranged for them to pick up my laptop the next morning. Ordered a new screen and my laptop was back to new 1 week later!!! Customer service was GREAT! VitalTech was very friendly and helpful. I highly recommend them to anyone who has any computer problems.
-Joseph T. Gaithersburg, Maryland.
This is my first time contacting your company and I must say I’m very impressed and will recommend you to my associates.
-Alan, Rockville Maryland.
I would be happy to entice someone else to get your services. Again, thanks for your help. The service was outstanding. I know this was a small job, but you treated it like it was your own problem. That is what a good business does. I would highly recommend your company. Feel free to contact me for anyone needing a reference.
Whether your staff has helped me locally, over the phone or via remote support, I have always found them to be extremely easy to communicate with. They listen to my problem and understand what I want to accomplish before we even begin. They guide me through the repair process and teach me how to do these things on my own. Your fees are very reasonable and your repeat customer discounts are generous. Keep up the excellent work.
-LaToya Levon, Washington D.C.
I am always a bit reluctant to to work with a new service business because you never know who is actually going to fix your problem or just rip you off. VitalTech was a breath of fresh air. The information on the website was well presented and easy to navigate. The prices seemed right and the reviews were great. The service was impressive. I would not hesitate to call again.
-Donald White, Gaithersburg Maryland.
Thank you for your professional attitude during my data loss crisis. I appreciate that only one technician worked with my hard drive and that you were willing to accomodate me throughout the process. I am extremely thankful for your discretion.
-Mr.Smith, Rockville Maryland.
By chance I found VitalTech online while searching for a savior to rescue my dying laptop. Prior to finding this company, I spent countless hours with other tech and computer services that wasted time, money and a bit of my sanity! Given my hearing disability, and the need to use third party relay services, I was concerned about finding someone who would not let the different communication style hinder in helping me. VitalTech’s owner, Mr. Karim Salmi took my call without any problems, set up an immediate appointment and even went the extra mile in contacting me via text since I was not able to hear on the telephone, to let me know of his arrival at my home.
Furthermore, Mr. Salmi listened carefully, analyzed the problems, ran diagnostics, explained his actions step by step, and offered solutions. Not only was he professional and efficient, he was client-centered in a way that was a win-win situation for both of us. He was straightforward and understanding in face of not so good news. He made some calls and recommended new computers that would meet my professional and personal needs. Fee for VitalTech services was reasonable and affordable especially in our economy’s recession. I’ve already made referrals to this excellent company and I highly recommend that the next time you need computer repair specialists, put VitalTech PC Doctor on your speed dial and call!
-Dr. Becky Clark, Bowie Maryland.
VitalTech’s service is an experience I will not soon forget. I have had computer issues for years and have tried using various companies including the big name ones, but none of them came close to what VitalTech has done for me. The technician, and I use the term loosely because he was more of a friend than someone coming by to do work, was fantastic. I don’t want to write a book so let me just say that you will not regret trusting these guys. They will be my “computer guy” for years to come.
-LisaK, Rockville Maryland.
We found VitalTech’s service to be excellent and was provided promptly. The technical support person was extremely knowledgeable and was willing to custom tailor solutions to our needs; we’re extremely happy about how all the computers in our house are now operating.
-Jules L, Silver Spring Maryland.